| Banking |
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Harness our vast banking experience to
deliver
optimum customer service…
These are difficult, confusing times. Globalization,
consolidation, technology optimization, deregulation
and other developments are insistently forcing
banks to reinvent themselves, fast. With the customer
having more options then ever before, having more
options then ever before, banks therefore have
to work harder than ever to attract new customers
while ensuring existing customer retention, with
new services, service improvements, etc
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The Scenario:
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Banking
industry constrained to develop new products
and services for their customers |
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Burgeoning
competition from the insurance and brokerage
sectors |
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Shrinking
margins and declining market share |
| • |
Huge challenges
related to decentralized systems, data redundancies,
multiple vendor contracts and non-standard applications
across non-integrated platforms |
| • |
Increased competition
from other financial institutions and emerging
Internet banks |
The Microvision edge:
Our years of banking experience
can help tackle the challenge of executing and monitoring
thousands of transactions daily that require real-time
updating throughout the working day. Our professionals’
depth expertise in legacy
systems and Internet
technologies can help design, deploy and manage
corporate Internet banking services that provide
systems that meet essential requirements like online
services, electronic delivery of information, interest
rate and currency exchange handling.
Microvision consultants help banks
design, deploy, and manage multi-channel communications
mechanisms via Internet, email, mobile phone, PDA,
cash point and traditional print - to ensure enhanced
customer interaction, faster turnaround times and
greater efficiency. Our clients have also successfully
implemented systems that maximize customer interaction
to find ways to cross-sell and up-sell new products
and services.
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